What Our Terms Cover
Our terms define how you use your account, the way we process deposits through DANA, OVO, GoPay and QRIS, and the steps we take when you request a withdrawal. We spell out the age and identity checks required to open an account, the account security practices
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we follow, and how we handle disputes. We also detail data retention — how long we keep your transaction history, chat logs and account records — and the conditions under which we may pause or close your account. Compliance with local law is built into every
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section; where access or eligibility is discussed, it depends on local law. Your account also comes with a cooling-off window; contact our support team if you need clarity on what applies to your region.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.